FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • Is there any interest-free period on my credit card transaction? Is there any interest-free period on my credit card transaction?

    The interest-free period may reach to 55 days depending on the date of transaction. There is no interest-free period on withdrawal cash transactions.

  • When does my credit card statement issue? When does my credit card statement issue?

    Credit card statement issues on end of each month.

  • What are the available payment instructions on credit cards? What are the available payment instructions on credit cards?

    Available payment instructions on credit cards: 5%

  • Can I use my card for online purchases? Can I use my card for online purchases?

    Yes, you can activate your card for online purchases through submitting a request to your branch.

  • What is the monthly minimum payment on my credit card outstanding balance? What is the monthly minimum payment on my credit card outstanding balance?

    The minimum payment due depends on the selected payment instruction by the cardholder with a minimum amount of JOD 25 for standard/classic credit cards, and JOD 50 for gold/ platinum/signature/infinite / world elite credit cards.

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