FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

Asked Question

  • What is the official working hours for these services provided by the Jordan Treasury Department? What is the official working hours for these services provided by the Jordan Treasury Department?

    From 8:00 AM to 10:00 PM daily from Monday to Thursday, and Friday from 9:00 AM to 10:00 PM.

  • How can I start trading? How can I start trading?

    Through coordinating with your branch , or through visiting Jordan Treasury department located in the Head quarter building.

  • What is the difference between FX Margin and FX cash trading Services ? What is the difference between FX Margin and FX cash trading Services ?

    FX Margin service depends on a trading limit given to client, while FX cash service depends on balance available in client’s account

    There are credit and debit interest rates applied on FX Margin accounts balances, while for FX cash service no interest is applied

    Trading limit given under FX margin service is 7 times client’s deposited cash collateral , while FX cash service trading is limited to actual available balance in client’s account

    FX Margin trading agreement is different from FX cash account service agreement

    FX margin trading service depends on adequacy ratio monitoring, while FX cash account service not

    Under FX margin trading clients can sell a currency that he doesn’t own , while under FX cash account service this is not allowed

  • What kind of services does HBTF offer in the field of Foreign Currency Trading? What kind of services does HBTF offer in the field of Foreign Currency Trading?
    • FX cash trading service.
    • FX margin service
    • FX Forward service
    • FX swaps service
    • FX Options service
    • FX Futures service and Options on FX futures service
    • Interest rate swap service.