FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • CliQ13? CliQ13?
    CliQ13?
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  • Coporate cards benefits? Coporate cards benefits?
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  • When can I utilize the Phone Bank service? When can I utilize the Phone Bank service?

    You can access the service and use 24 hours, 7 days a week

  • What are the advantages of opening a current account ? What are the advantages of opening a current account ?

    Getting a cheque book

    Getting a free Visa Electron Card which helps you in: Withdrawal, Deposit and Inquire about your account 24 hours

    Purchase at shops and shopping centers

    Free access to electronic services (Call Center (Iskan 24/7), Phone Bank, Iskan Online)

    Access to the SMS service on your mobile for instant alerts whenever a transaction is made on your account

    Pay different utility bills 

  • How can I Register to the Iskan Mobile – Corporate ? How can I Register to the Iskan Mobile – Corporate ?

    By visiting any of our branches and filling the form.

  • How long is the loan tenor repayment period? How long is the loan tenor repayment period?

    Loan tenor up to 10 years

  • What is the monthly minimum payment on my credit card outstanding balance? What is the monthly minimum payment on my credit card outstanding balance?

    The minimum payment due depends on the selected payment instruction by the cardholder with a minimum amount of JOD 25 for standard/classic credit cards, and JOD 50 for gold/ platinum/signature/infinite / world elite credit cards.

  • Can I open an account at HBTF in currencies other than the Jordanian Dinar? Can I open an account at HBTF in currencies other than the Jordanian Dinar?

    You can open an account at HBTF with the bellow currencies:

    U.S. Dollar

    Japanese Yen

    British Pound

    Euro

    Several Arabic currencies

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  • What is the Minimum limit for opening a Basic Account? What is the Minimum limit for opening a Basic Account?

    There is no minimum account opening limit.

     

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